okbat Privacy
Policy

1. Introduction

okbat Casino ("okbat," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who interact with our platform at okbat.vip. This Privacy Policy ("Policy") describes how we collect, use, disclose, store, and protect your personal information when you access or use the okbat Casino platform, including all games, services, and features (collectively, the "Platform").

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy. If you do not agree with this Policy, please discontinue use of the Platform.

2. Personal Data We Collect

2.1 Information You Provide Directly

When you register an account, use the Platform, or contact our support team, we collect personal data that you provide directly, including:

• Identity data: Full legal name, date of birth, nationality, and government-issued identification number (e.g., Philippine National ID, passport, driver's licence, SSS/GSIS number).
• Contact data: Email address, mobile number, and residential address (including city, province, and postal code).
• Account data: Username, password (stored in hashed form), account preferences, and communication preferences.
• Financial data: Payment method details (GCash number, Maya account, bank account details, debit card information), transaction history, deposit and withdrawal records.
• KYC documentation: Copies of government-issued identification, proof of address, and proof of payment method ownership submitted during identity verification.
• Communications: Records of your correspondence with our customer support team, including chat logs, emails, and support tickets.

2.2 Information Collected Automatically

When you access the Platform, we automatically collect certain technical and usage data, including:

• IP address, device type, operating system, and browser type and version.
• Pages visited, features used, games played, session duration, and clickstream data.
• Geolocation data (country and region level, derived from IP address).
• Cookies and similar tracking technologies (see Section 6).

2.3 Information from Third Parties

We may receive personal data about you from third parties, including payment processors (for transaction verification), identity verification service providers (for KYC purposes), and fraud prevention services. We handle all such data in accordance with this Policy.

3. How We Use Your Personal Data

okbat processes your personal data for the following purposes:

• Account management: To register and maintain your okbat account, verify your identity, and provide access to the Platform.
• Service delivery: To process deposits and withdrawals, facilitate gameplay, and deliver the services you request.
• Legal and regulatory compliance: To comply with our obligations under Philippine law, including the Anti-Money Laundering Act (AMLA), PAGCOR regulations, and the Data Privacy Act of 2012. This includes conducting KYC verification, monitoring transactions for suspicious activity, and reporting to relevant authorities as required.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible gaming: To monitor gameplay patterns, enforce responsible gaming tools (such as deposit limits and self-exclusion), and identify players who may be at risk of problem gambling.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Platform improvement: To analyse usage patterns, conduct research, and improve the functionality, performance, and user experience of the Platform.
• Marketing communications: To send you promotional offers, bonus notifications, and news about okbat, where you have consented to receive such communications. You may opt out at any time.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, okbat processes your personal data on the following legal bases:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual necessity: Where processing is necessary for the performance of our contract with you — specifically, to provide the okbat Casino services you have registered for.
• Legal obligation: Where processing is required to comply with a legal obligation applicable to okbat, including AML reporting, KYC verification, and PAGCOR regulatory requirements.
• Legitimate interests: Where processing is necessary for the legitimate interests of okbat, such as fraud prevention, platform security, and improving our services, provided that such interests are not overridden by your rights and freedoms.

5. Data Sharing and Disclosure

okbat does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya/Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML compliance service providers who assist us in verifying your identity and monitoring for suspicious activity.
• Game providers: Software providers whose games are available on the okbat Platform may receive limited gameplay data necessary for game operation and fairness auditing.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulation.
• Professional advisers: Legal counsel, auditors, and other professional advisers engaged by okbat, subject to confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of okbat's assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

All third parties with whom we share personal data are required to handle such data in accordance with applicable data protection laws and our data processing agreements.

6. Cookies and Tracking Technologies

okbat uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how you use the Platform.

Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled without affecting core functionality, such as maintaining your login session and processing transactions.
• Performance and analytics cookies: Help us understand how players use the Platform by collecting aggregated, anonymised usage data. This allows us to identify areas for improvement.
• Functional cookies: Remember your preferences (such as language settings and display options) to provide a more personalised experience.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.

7. Data Retention

okbat retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The following general retention periods apply:

• Account data and transaction records: Retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and PAGCOR requirements.
• KYC documentation: Retained for a minimum of five (5) years following the completion of the KYC process or account closure, whichever is later.
• Customer support records: Retained for three (3) years following the resolution of the relevant support interaction.
• Marketing data: Retained until you withdraw your consent to receive marketing communications, after which it will be deleted or anonymised within a reasonable timeframe.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our data disposal procedures.

8. Data Security

okbat implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the okbat Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls limiting personal data access to authorised personnel on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability management.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Employee training on data protection obligations and security best practices.

While okbat takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, okbat will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

9. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by okbat:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Policy.
• Right of access: The right to request a copy of the personal data we hold about you and information about how it is processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at the contact details provided in Section 13. We will respond to all valid requests within thirty (30) days. We may need to verify your identity before processing your request.

10. Children's Privacy and Age Restriction

The ok bat Platform is strictly intended for individuals who are 21 years of age or older. okbat does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has registered an account or provided personal data to okbat, please contact us immediately at the details provided in Section 13. We take underage gambling extremely seriously and cooperate fully with parents, guardians, and regulatory authorities to address such situations.

11. Third-Party Links

The okbat Platform may contain links to third-party websites or services for informational purposes. This Policy applies solely to the okbat Platform and does not extend to any third-party websites. okbat is not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Updates to This Policy

okbat reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The most current version of this Policy will always be available on this page, with the effective date updated accordingly. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must cease using the Platform and close your account.

13. Contact Us and Data Protection Officer

okbat has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO:

Data Protection Officer — okbat Casino
Email: [email protected]
General Support: [email protected]

We aim to respond to all data subject requests and privacy enquiries within thirty (30) days of receipt. For complaints that cannot be resolved directly with okbat, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).

This Privacy Policy was last reviewed and updated on 1 May 2026. okbat Casino processes personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173) and applicable PAGCOR regulatory requirements.